Contact Support

At Luxury Presence, we're here to help you navigate our Presenceâ„¢ Platform and address any issues you might have. Our Support Team is dedicated to providing quick and effective assistance. Below, I've included all the ways to reach out to us and the best times to get in touch.

Live Chat

Need help? Live Chat is available 24/7, excluding major holidays. To start a chat, log in to the Presenceâ„¢ Platform and click the gold message button in the bottom-right corner of your screen.
Log in to the Presence Platformâ„¢

Email Support

Email support is available 24/7, excluding major holidays. Contact us at [email protected]

Contact Us

Phone Support

Phone support is available Monday through Friday from 6:00 am - 6:00 pm PT. Dial 310-955-1077 and press 2 to reach Support.

Call Us

Luxury Presence Knowledge Base

Our knowledge base is your always-on resource for step-by-step guidance and expert answers. Search by topic, browse by feature, or dive into the tools you use most — everything you need, exactly when you need it.
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