This video walks you through adding, editing, and removing custom property statuses in the Luxury Presence platform. You'll learn what custom statuses are, when to use them, and how they interact with your standard MLS statuses — so your listings always display the most accurate and relevant information to visitors on your site.
What's Covered
- What custom property statuses are — How custom statuses let you display messaging beyond standard MLS labels, such as Coming Soon or Sold Off Market, directly on your listing pages.
- Navigating to the property — How to find a specific listing in the Properties section of the Content tab using the list view or search bar.
- Adding a custom status — How to locate the custom property status field, select an existing status from the dropdown, or create a new one by typing a label and clicking Create, then saving to apply the update.
- How custom statuses interact with MLS statuses — Why custom statuses override the displayed MLS status on your website while the original MLS status continues to work behind the scenes for sorting and filtering — so listings still appear in the right sections of your site.
- Editing an existing custom status — How to open the property, click the pencil icon in the custom status field, make your changes, and save.
- Deleting a custom status — How to use the trash can icon to remove a status and confirm deletion, and why a status can only be deleted if it isn't currently applied to other properties in your CMS.