Member Access: Your Presence Platform Walkthrough

Get a full tour of the Luxury Presence platform from a member level perspective, including what member access means and how it differs from admin access. This video walks through the home screen and every sidebar tab, from Actions and Contacts to Listings, Websites, Content, and Presentations. By the end, you'll know exactly which tools are available to you as a member and which areas are reserved for admins.

 

 

What's Covered

  • What is member access — Explains how member access gives you a personal, scoped workspace compared to an admin's company-wide view.

  • Home screen and dashboard — Introduces the landing page you see when you first log in and how the Dashboard tab returns you to it.

  • Actions tab — Shows how to check smart follow-ups and reminder suggestions tied to your contacts.

  • Collaborations tab — Covers the shared workspace where you and clients can share properties, searches, notes, and vendors.

  • Contacts tab — Walks through your personal Lead Management Hub, including updating details, adding notes, and moving leads through stages.

  • Listings tab — Shows how to search your MLS, manage saved searches, and save and share individual properties.

  • Websites tab — Covers your single property sites and agent subdomain, including creating new sites and editing layouts through the Site Editor.

  • Content tab — Explains how to manage your agent profile, listings, testimonials, bio, images, and social links, all scoped to your own content.

  • Presentations tab — Shows how to create and manage your own digital listing presentations and CMAs.

  • Education tab and admin-only areas — Points to available training resources and clarifies which areas, like user management, billing, lead routing, and the main brand website, are reserved for admins.

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